Partner News Release
NetPro Ships DS Expert 3.2

Web-Based Alerting and Alert Mute Capability Top the List of Feature Upgrades in Latest Version of NDS eDirectory Monitoring and Alerting Solution

Scottsdale, Ariz., (March 13, 2001) – NetPro Computing, Inc. today announced the release of DS Expert 3.2, the latest version of its award-winning Novell® Directory Services® (NDS®) eDirectory™ monitoring and alerting solution. DS Expert ensures the health of NDS eDirectory by proactively monitoring the directory 24x7 and sending real-time alerts on all key points of failure – before problems degrade network performance.

DS Expert 3.2 provides administrators additional control over the health of NDS eDirectory with two new alerting features: web-based alert logs and new alert "mute" functionality. With DS Expert 3.2's new web-based alert log, administrators can verify the status of their directory's health from any location, at any time by viewing their NDS eDirectory alert logs through any web browser. The alert muting feature expands on DS Expert's customized alert settings, allowing administrators to "snooze" an alert for a specified period of time, or indefinitely. With alert muting, administrators can prioritize alerts, focusing first on the critical alerts that require immediate attention.

"DS Expert's new features have been introduced as a direct result of customer input," says Senior Product Manager Travis Campbell. "Our customers told us that they needed to be able to prioritize alerts so that more pressing issues could be addressed first – without distraction from less critical alerts. And they indicated that remote access to alert detail was vital in their increasingly mobile work environment. We are pleased to once again deliver on customer feature input for the benefit of the product and our customers."

"NetPro continues to upgrade its valuable eDirectory monitoring and alerting software with features that our mutual customers need," says Ed Anderson, Director of Product Management for Novell, Inc. "As eDirectory becomes increasingly pervasive, driving the availability of critical services and applications across the enterprise, the need to ensure the directory's health from anywhere — anytime — becomes absolutely vital. The new web-based alerting functionality in DS Expert 3.2 addresses that need."

DS Expert is the leading NDS eDirectory management solution that constantly monitors the directory and alerts on problems to ensure that NDS eDirectory issues do not escalate into network-wide crises. DS Expert checks time synchronization as well as replica and partition synchronization, flagging trouble and notifying network managers in time to forestall serious network problems.

DS Expert 3.2 is one product in NetPro's family of network management solutions for NDS eDirectory, including DS Analyzer, NetPro's award-winning eDirectory troubleshooting and tuning solution. Together, DS Expert and DS Analyzer provide a total solution for NDS eDirectory management. DS Expert is available for $12 per NDS user object. DS Analyzer and DS Expert may be purchased together for a bundle price of $18 per NDS eDirectory user object.

NetPro is the leading provider of software for managing critical e-business and enterprise directories. NetPro's award-winning software monitors, troubleshoots and optimizes the directory in real time, enabling organizations to reduce administrative costs, minimize network downtime and optimize resources. NetPro's partners include Compaq Computer Corporation, Microsoft Corp. and Novell, Inc., and its customer list features such respected companies as Wells Fargo, DaimlerChrysler and Cargill. For more information about NetPro, please visit our Web site at www.netpro.com or call 480.941.3600.

Contact:
Christine Forbes McDermott
NetPro
480.941.3639
christinem@netpro.com