User Topics

User List

A user owns a mailbox in a GroupWise post office. User information might be imported from and synchronized with a user in an LDAP directory such as NetIQ eDirectory or Microsoft Active Directory.

Users List: Lists all users in your GroupWise system. Click the name of a user to edit its properties. Click Customize Columns Options icon to add columns to the list. You can sort the list on any column.

New: Click New to add a new user.

Delete: Select one or more users, then click Delete to remove them from the list.

If the user also exists in an LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory), any user information that was originally transferred from GroupWise into the directory is removed from the directory when the user is deleted from GroupWise.

If the user owned a resource, you must select a new owner for the resource.

Move: Select a user, then click Move to move the user to a different post office.

Before moving a user, you should run Mailbox/Library Maintenance (User object > Maintenance > Mailbox/Library Maintenance) on the mailbox to prevent possible database inconsistencies from disrupting the user move process.

As you move the user, you can create a nickname for the user to facilitate the routing of messages addressed to the user in the previous location. If the user owned a resource, you must select a new owner for the resource.

Move Status: Displays the User Move Status tool while users are being moved.

Export: Click Export to generate a comma-separated values (CSV) file from the list. Use Customize Columns Options icon to add and order the columns as needed before you generate the CSV file.

Search: Use the Search field to filter the object list and to query on any object attribute value.

See also the following in the GroupWise Administration Guide:
Users
Moving GroupWise Accounts

New User

A user owns a mailbox in a GroupWise post office. User information might be imported from and synchronized with a user in an LDAP directory such as NetIQ eDirectory or Microsoft Active Directory.

When you create a GroupWise user in the Admin console, you create it in your GroupWise system, independent from any LDAP directory. To add a new user to GroupWise from an LDAP directory such as NetIQ eDirectory or Microsoft Active Directory, use System > User Import.

User Name: Specify a user name that is unique within the user’s Internet domain, so that a unique email address is produced (user_name@internet_domain). Do not use invalid characters.

First Name: Specify the user’s first name or given name.

Last Name: Specify the user’s last name or surname.

Post Office: Select the post office where you want to create the user’s mailbox.

The new user’s initial email address is determined by the Preferred Address Format setting at the system, domain, or post office level. The user also has additional valid email addresses based on the Allowed Address Formats setting established at the same level.

If any of the new user’s valid email addresses are already in use in your GroupWise system, you receive a warning. Use System > Email Address Lookup to search for existing email addresses so that you can resolve the situation.

If the standard email address for the new user is not acceptable for some reason, you can set a Preferred Email ID on the User object to define a custom email address.

See also:
Creating GroupWise Accounts in the GroupWise Administration Guide.

New External User

An external user represents a user in an external GroupWise system or a non-GroupWise system. An external user belongs to an external post office and does not have a mailbox in the local GroupWise system.

You can add external users to your local GroupWise system so that their names and email addresses appear in the GroupWise Address Book and are therefore easily available to local GroupWise users.

User Name: Specify the user name portion of the user’s email address in the external GroupWise system or the non-GroupWise system.

Domain: Displays the external domain where you are creating the external user.

Post Office: Displays the external post office where you are creating the external user.

After you create the external user, provide personal information about the external user on the General tab of the External User object.

User > General

User Options

A user owns a mailbox in a GroupWise post office. User information might be imported from and synchronized with a user in an LDAP directory such as NetIQ eDirectory or Microsoft Active Directory.

User Information

Network ID: (Conditional) Displays the user’s network ID if one has synchronized from an LDAP directory.

First Name: Displays the user’s first name as it appears in the GroupWise Address Book.

Last Name: Displays the user’s last name as it appears in the GroupWise Address Book.

Qualifier: (Optional) Specify a generational qualifier (Sr., Jr., and so on) to add to the end of the user’s name.

Middle Initial: (Optional) Add a middle initial for display between the user’s first and last names.

Description: (Optional) Provide additional helpful information about the user. By default, the information you provide in the Description field displays in the Comments field of the user’s contact information in the GroupWise Address Book. If necessary, you can suppress the display of the user descriptions (Domain object > Address Book tab > Do Not Display User Comments field).

Contact Information

Provide phone number information for the user.

Organization Information

Provide job description information for the user.

Postal Information

Provide address information for the user.

Calendar Publishing

A Calendar Publishing Host makes users' GroupWise personal calendar information publicly available to users across the Internet. Internet users can view calendars and free/busy information for GroupWise users who have published their calendars. The calendar browse list provides a list of published calendars to choose from.

http:network_address:port/gwcal/calendar

The network address can be either the IP address or DNS hostname of the Calendar Publishing Host server. The port must be specified only if the default port number (80) is not being used.

Enable Publishing of Calendars to the Browse List: Allows users to add their personal calendars to the calendar browse list.

Click Override to change the rights to modify the calendar browse list for this user.

See also:
GroupWise Calendar Publishing Quick Start
Publishing Personal Calendars on the Internet in the GroupWise Client User Guide.
. . . and the following in the GroupWise Administration Guide:
Users
Manually Creating GroupWise Accounts
Calendar Publishing Host

User > General (LDAP Directory)

User Options

A user owns a mailbox in a GroupWise post office. When a user is imported from an LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory), the directory is the primary location for the user’s personal information. GroupWise is the primary location for only the user’s email address.

LDAP DN: Displays the distinguished name of the user in the LDAP directory.

Directory: Displays the name of the directory (such as NetIQ eDirectory or Microsoft Active Directory) as it has been configured in GroupWise (System > LDAP Servers).

LDAP GUID: Displays the permanent identifier for the user in the LDAP directory. The LDAP GUID remains constant, even if the user is renamed or moved in the directory. Synchronization between GroupWise and the directory is based on the LDAP GUID, not on the user’s LDAP DN.

Contact Information

First Name: Displays the user’s first name as currently defined in the directory.

Last Name: Displays the user’s last name as currently defined in the directory.

Email Address: Displays the user’s email address as currently defined in GroupWise on the Internet Addressing tab.

Calendar Publishing:

http:network_address:port/gwcal/calendar

The network address can be either the IP address or DNS hostname of the Calendar Publishing Host server. The port must be specified only if the default port number (80) is not being used.

Enable Publishing of Calendars to the Browse List: Allows users to add their personal calendars to the calendar browse list.

Click Override to change the rights to modify the calendar browse list for this user.

See also:
GroupWise Calendar Publishing Quick Start
Publishing Personal Calendars on the Internet in the GroupWise Client User Guide.
. . . and the following in the GroupWise Administration Guide:
Users
Creating GroupWise Accounts by Importing Users from an LDAP Directory
Calendar Publishing Host

User > Account

User Options

File ID: Displays the user's unique file ID (FID). The FID is used when generating names for files and folders associated with the user, such as the user's database, archive folder, and remote/caching folder.

Restore Area: Displays the restore area, if any, that the user could access to restore deleted mailbox items from backup.

A restore area is set up using System > Restore Area Management.

Visibility: Select the visibility level for this user.

External Sync Override: If your GroupWise system links to and synchronizes with another GroupWise system, select the external synchronization policy for this user.

Synchronize According to Visibility: The user information is synchronized to external systems only if visibility is set to System.
Synchronize Regardless of Visibility: The user information is always synchronized to external systems regardless of the object visibility.
Don’t Synchronize Regardless of Visibility: The user information is not synchronized to external systems.

External synchronization is set up using System > External System Synchronization.

LDAP Authentication: (Conditional) If you need to override the user name for authenticating to the LDAP server, specify the user’s LDAP DN in the format used by your LDAP server. For example:

cn=user_name,ou=org_unit,o=organization|
cn=user_name,ou=users,dc=server_name,dc=company_name,dc=com

LDAP Authentication Directory: (Conditional) After you specify the user’s LDAP DN, select the LDAP directory where the user is located.

Expiration Date: Disables the GroupWise account on the specified date. After the account is disabled, the user can no longer access it, and messages addressed to the user are no longer accepted by GroupWise.

Force Inactive Status: Marks a mailbox as inactive, even if it has been less than 60 days since a user logged into it in any way that would require a Full Client License or a Limited Client License.

Disable Logins: Prevents the user from accessing his or her GroupWise mailbox until you deselect the option.

You can also disable logins for all users in a post office (Post Office > Client Settings).

See also the following in the GroupWise Administration Guide:
Restoring Deleted Mailbox Items
Controlling Object Visibility
Using an External Domain to Connect GroupWise Systems
Providing LDAP Authentication for GroupWise Users
Expiring a GroupWise Account
Disabling and Enabling GroupWise Accounts

User > Account (External)

Visibility: Select the visibility level for this user.

External Sync Override: If your GroupWise system links to and synchronizes with another GroupWise system, select the external synchronization policy for this user.

Synchronize According to Visibility: The user information is synchronized to external systems only if visibility is set to System.
Synchronize Regardless of Visibility: The user information is always synchronized to external systems regardless of the object visibility.
Don’t Synchronize Regardless of Visibility: The user information is not synchronized to external systems.

External synchronization is set up using System > External System Synchronization.

LDAP Authentication: (Conditional) If you need to override the user name for authenticating to the LDAP server, specify the user’s LDAP DN in the format used by your LDAP server. For example:

cn=user_name,ou=org_unit,o=organization|
cn=user_name,ou=users,dc=server_name,dc=company_name,dc=com

LDAP Authentication Directory: (Conditional) After you specify the user’s LDAP DN, select the LDAP directory where the user is located.

Internet Free/Busy URL: The URL where free/busy schedule status is published for the user in the external email system. Provide the URL in the format used by the external email system.

The free/busy URL enables GroupWise users to receive Busy Search results from the external user along with Busy Search results from local GroupWise users.

Expiration Date: Disables the external user on the specified date. After the external user is disabled, messages addressed to the external user are no longer accepted by GroupWise.

See also:
Sharing Your Free/Busy Schedule on the Internet in the GroupWise Client User Guide.
. . . and the following in the GroupWise Administration Guide:
Controlling Object Visibility
Using an External Domain to Connect GroupWise Systems
Providing LDAP Authentication for GroupWise Users
Expiring a GroupWise Account

User > Internet Addressing

User Options

The Internet Addressing tab on the User object lets you override the system-level Internet addressing settings (System > Internet Addressing > Address Formats), the domain-level settings (Domain object > Internet Addressing), and the post-office level settings (Post Office object > Internet Addressing).

Select Override next to the Internet addressing option that you want to change, then select the setting for the user.

Allowed Address Formats

The GWIA can work with the following email address formats that are based on user-name information:

User Name@Internet domain name
Last Name.First Name@Internet domain name
First Name.Last Name@Internet domain name
First Initial Last Name@Internet domain name
User Name.Post Office@Internet domain name

The allowed address formats are supported for incoming messages and for POP3/IMAP4 logins. Messages can be delivered to recipients if any of the allowed formats have been used in the incoming email address.

Select the address formats that you want the GWIA to accept into your GroupWise system. If a message arrives with any other address format, the message is not delivered to the recipient, and the sender receives an undeliverable notification.

IMPORTANT:Because the allowed email address formats apply to POP3/IMAP4 logins, do not deselect User Name@Internet domain name if you have POP3/IMAP4 users. This will prevent them from logging in to their POP3/IMAP4 accounts with their GroupWise email addresses, and using a different login format will be inconvenient for them.

Preferred Address Format

The preferred address format is used for email addresses in the GroupWise Address Book and in the To field of outgoing messages. Recipients of messages from your GroupWise system reply to email addresses in the preferred address format.

Preferred Email ID: Specify the user name portion of the user’s email address. It must be unique within the user’s Internet domain, so that a unique email address is produced (user_name@internet_domain). Do not use invalid characters.

Internet Domain Name

Select the default Internet domain name for this user’s email address.

For Incoming Mail, Recipients Are Known Exclusively by This Internet Domain Name: Accepts only email addressed to the selected Internet domain name, even if another valid Internet domain name is used. A valid Internet domain name is any domain name defined at the system level (System > Internet Addressing > Internet Domains).

For example, suppose that your system has two Internet domain names: example.com and gw.example.com. You select gw.example.com as the Internet domain name for this GroupWise domain and select this option. Joe Smith, a user in this domain with a user ID of jsmith, would receive messages addressed to jsmith@gw.example.com but not messages addressed to jsmith@example.com, even though example.com is a valid Internet domain name for your GroupWise system.

See also:
Managing Internet Domains, Addressing, and Access in the GroupWise Administration Guide.

User > Administrator

User Options

GroupWise provides three levels of administrator rights for users:

System: A GroupWise system administrator has full administrator rights to all aspects of the GroupWise Admin console, under the supervision of the GroupWise Super Admin.
Domain: A domain administrator has administrator rights just for a single domain, and for all post offices and users within that domain.
Post Office: A post office administrator has administrator rights just for a single post office, and for all users within that post office.

An administrator can be any GroupWise user, not necessarily a user whose mailbox resides in the domain or post office where administrative rights are granted. An administrator uses the same password to access the GroupWise Admin console that is used to access his or her mailbox.

Administrator List: Lists the administrator rights that have been granted to the user.

Add: Click Add, then click the administrator right to grant. As needed, select a domain or post office, then click OK.

Remove: Select an administrator right, then click Remove to remove that right from the user.

See also:
GroupWise Administrators in the GroupWise Administration Guide.

User > Objects > Groups

User Options

A group is a set of GroupWise users that is defined at the GroupWise system level by a GroupWise administrator. GroupWise group membership might be imported from and synchronized with an LDAP group in an LDAP directory such as NetIQ eDirectory or Microsoft Active Directory.

Groups List: Lists any groups where the user is already a member.

Add: Click Add to add the user to a group, select a group, then click OK.

Remove: Select a group, then click Remove to remove the user from the group.

Participation: Select a group, click Participation, then select the participation level (To, CC, BC) for the user.

Search: Use the Search field to filter the object list and to query on any object attribute value.

See also:
Groups in the GroupWise Administration Guide.

User > Objects > Owned Resources

User Options

A resource is a place or thing that users can schedule, such as a conference room, company car, or overhead projector. A resource can also be a role that can be owned by various users.

Resources List: Lists any resources that the user already owns.

New: Click New to add a new resource.

Delete: Select one or more resources, then click Delete to remove them from the list.

Move: Select a resource, then click Move to move the resource to a different post office.

Before moving a resource, you should run Mailbox/Library Maintenance (Resource object > Maintenance > Mailbox/Library Maintenance) on the mailbox to prevent possible database inconsistencies from disrupting the resource move process.

As you move the resource, you can create a nickname for the resource to facilitate routing of messages addressed to the resource in the previous location.

When you move the resource, you must select a new owner for the resource in the destination post office.

Move Status: Displays the User Move Status tool while a resource is being moved.

Export: Click Export to generate a comma-separated values (CSV) file from the list. Use Customize Columns Options icon to add and order the columns as needed before you generate the CSV file.

Search: Use the Search field to filter the object list and to query on any object attribute value.

See also:
Resources in the GroupWise Administration Guide.

User > Objects > Nicknames

User Options

A nickname is an additional address for a GroupWise object (User, Group, or Resource) that facilitates the object’s availability in the GroupWise Address Book. Nicknames are manually established on the Nickname tab of User, Group, and Resource objects. They can also be generated when you rename an object or move an object to a different post office.

Nicknames List: Lists the nicknames for this user. Click the name of a nickname to edit its properties.

New: Click New to define a new nickname for the user.

Delete: Select one or more nicknames, then click Delete to remove them from the list.

See also:
Nicknames in the GroupWise Administration Guide.

User > Objects > Gateway Aliases

User Options

Many non-GroupWise email systems do not use the same address syntax as GroupWise. Or in some cases, they might not support the same address characters or address length. A gateway alias is an alternate address that conforms to the format requirements of a non-GroupWise email system that a legacy GroupWise gateway connects to.

Gateway Aliases List: Lists the gateway aliases that have been defined for this user.

Add: Click Add to create a new gateway alias.

Remove: Select a gateway alias, then click Remove to remove it from the list.

Object > Gateway Aliases > Create Alias

Gateway Alias Type: Select the gateway alias type for the legacy GroupWise gateway.

Gateway Alias Address: Specify the address required by the non-GroupWise email system.

User > Objects > Group Administration

User Options

You can enable a GroupWise user to modify GroupWise system groups by editing them in the GroupWise Address Book in the GroupWise client. This functionality is not available in GroupWise Web.

Group Administration List: Lists the GroupWise system groups that the user has rights to modify in the GroupWise client.

Add: Click Add, select a group, then click OK to add it to the list.

Remove: Select a group, then click Remove to remove it from the list.

Search: Use the Search field to filter the object list and to query on any object attribute value.

See also:
Enabling Users to Modify a Group in the GroupWise Administration Guide.

User > Change Password

Password / Confirm Password: To reset the user’s password, type the same password twice, then click OK. Notify the user that the password has been changed.

Clear User’s Set Password: To remove the user’s password, select this option, then click OK. Notify the user to set a new password promptly.

See also:
Mailbox Passwords in the GroupWise Administration Guide.

User > More > Associate

After you have created a GroupWise-only user or group, you can later associate them with a user or group in an LDAP directory such as NetIQ eDirectory or Microsoft Active Directory.

Directory: Select the LDAP directory where the user or group is located.

LDAP User/Group: Select the user or group in the directory.

You are prompted to provide a valid LDAP user password in order to access the LDAP directory. The password is not permanently retained for subsequent use in the Admin console.

Override current GroupWise picture if image exists on the directory server: If selected, imports the photo associated with the user from LDAP if on exists. Any photo stored in the GroupWise system is overwritten.

See also:
Changing the LDAP Directory Association of Users in the GroupWise Administration Guide.

User > More > Dissociate

After you have imported a user or group from an LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory), you can dissociate it from the directory, so that it is a GroupWise-only user or group.

Any user or group information that was originally transferred from GroupWise into the LDAP directory is removed from the directory when the user or group becomes a GroupWise-only object.

Directory: Displays the directory (such as NetIQ eDirectory or Microsoft Active Directory) from which you imported the user or group.

LDAP User/Group: Displays the fully qualified object name of the user or group.

Verify that you are dissociating the correct user or group, then click OK.

You are prompted to provide a valid LDAP user password in order to access the LDAP directory. The password is not permanently retained for subsequent use in the Admin console.

See also:
Changing the LDAP Directory Association of Users in the GroupWise Administration Guide.

User > More > Restore

A restore area is a folder where you place a backup copy of a post office so that you or GroupWise client users can access it to retrieve mailbox items that are unavailable in your live GroupWise system. The items might be unavailable because of accidental deletions by users or because of database damage.

If the user or resource is not yet a member of a restore area, use System > Restore Area Management to provide membership.

Click Yes to restore the contents of the backed up mailbox into the live mailbox. Notify the user or resource owner and explain the following about the restored items:

The user might need to manually delete unwanted restored items in the live mailbox.
The user should file or archive the restored items that he or she wants within 7 days. After 7 days, unaccessed restored items are deleted from the live mailbox after the amount of time allowed by existing auto-delete settings (Client Options > Environment > Cleanup tab). If auto-deletion is not enabled, the restored items remain in the live mailbox indefinitely.

See also:
Restoring Deleted Mailbox Items in the GroupWise Administration Guide.

Object > Diagnostics > Information

The Information window can be displayed for most GroupWise objects. It summarizes useful statistics about the selected object. This information is useful in assessing the size of your GroupWise system and the current license usage.

Object information: Tallies the number of objects that belong to or are related to the selected object.

Mailbox information: On Domain and Post Office objects, lists mailbox and license statistics for users in the domain or post office. On User objects, displays current mailbox size. By default, the information is gathered for the last 60 days.

Run Audit Report: On Domain and Post Office objects, click Run Audit Report to update the mailbox and license statistics to current values.

Object > Diagnostics > Display Object

The Display Object window can be displayed for all GroupWise objects. It provides detailed object attribution information about the selected object. This information is useful to third-party developers who are developing products that interact with GroupWise.

Attribute ID: Displays the internal, five-digit attribute ID used in the GroupWise Admin API.

Description: Displays the human-readable name of the attribute.

Value: Displays the value that the attribute currently has on the selected object.

User > User Mailbox

If you have GroupWise Mailbox Management enabled with administrator rights, the User Mailbox feature enables you to view information about the user’s mailbox including categories, personal address books, shared address books, shared calendars, shared folders, proxies, rules, personal signatures, and statistics. For additional capabilities added in subsequent releases, reference the version descriptions below:

GroupWise Release Version	Mailbox Management Feature
18.1.0	Enable or disable the user’s Rules.
18.3.1	Manage the user’s Categories. This includes creating and deleting categories.
18.4.0	Manage contact information for personal and shared address books, export personal address books, and manage shares for a user (folders, calendars, address books).
18.5.0	Manage the selected user’s folders, proxies, and rules.

User Options

Breadcrumbs identify the context of the object.

Save: Edit the User object properties as needed, then click Save to save your changes.

Close: Click Close to return to the Users list.

Customize Tab Order: Click Customize Tab Order Options icon to reorganize the tabs on the properties page.

Maintenance: Performs Mailbox/Library Maintenance for the user’s mailbox.

See also:
Maintaining User/Resource and Message Databases in the GroupWise Administration Guide.

Client Options: Sets Client Options at the user level.

See also:
Setting Client Options in the GroupWise Administration Guide.

Change Password: Resets or clears the user’s password.

See also:
Mailbox Passwords in the GroupWise Administration Guide.

Synchronize: For an imported user, synchronizes the user with the LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory).

See also:
Synchronizing User Information in the GroupWise Administration Guide.

More > Associate: Associates a GroupWise-only user with an LDAP user in an LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory).

See also:
Changing the LDAP Directory Association of Users in the GroupWise Administration Guide.

More > Delete: Deletes the user and mailbox from the post office.

If the user owned a resource, you must select a new owner for the resource.

See also:
Removing GroupWise Accounts in the GroupWise Administration Guide.

More > Dissociate: For an imported user, removes the association with an LDAP user in an LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory) and changes the user into a GroupWise-only user.

Any user information that was originally transferred from GroupWise into the directory is removed from the directory when the user becomes a GroupWise-only user.

See also:
Changing the LDAP Directory Association of Users in the GroupWise Administration Guide.

More > Move: Moves the user to a different post office.

(Optional) You can create a nickname to handle items addressed to the old location.

If the user owned a resource, you must select a new owner for the resource.

See also:
Moving GroupWise Accounts in the GroupWise Administration Guide.

More > Publish Email: Transfers the email address information for the user from the GroupWise Address Book back into the LDAP directory (such as NetIQ eDirectory or Microsoft Active Directory) from which user information was originally imported.

See also:
Publishing Email Addresses to Your LDAP Directory in the GroupWise Administration Guide.

More > Rename: Changes the name of the User object.

(Optional) You can create a nickname to handle items addressed to the old location.

See also:
Renaming Users and Their GroupWise Accounts in the GroupWise Administration Guide.

More > Replicate: Broadcasts current user information throughout your GroupWise system.

In general, replication of object information occurs automatically. However, because unavoidable events such as power outages and hardware failures can disrupt network connectivity, information in various GroupWise databases might become inconsistent.

The best way to perform replication is to be connected to the domain that owns the object that is inconsistent in your GroupWise system. The next best way to perform replication is to be connected to the primary domain. This is because the primary domain sends a request to the owning domain for the correct information, and then broadcasts the correct information to all secondary domains.

See also:
Replicating Database Information in the GroupWise Administration Guide.

More > Restore: Restores items from a backed up mailbox.

See also:
Restoring Deleted Mailbox Items in the GroupWise Administration Guide.

Diagnostics > Information: Displays the Information window with object tallies specific to the user.

Diagnostics > Display Object: Displays the Display Object window with object attributes and values for the User object.