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ZENworks 11 Support Pack 3

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57 MB
07/11/2014     

ZENworks 11 SP3, which consists of five key products, is all about unifying IT operations, from tracking assets and configuring devices to implementing security and protecting your workforce. You deploy a single agent to any endpoint devices you want to manage, and then manage those devices from a single web-based administrative console. If you have deployed one ZENworks 11 SP3 product, you can enable any other product without additional deployment.

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Getting Startedshow descriptions view last update
Product Overview

Introduces the ZENworks 11 products and system architecture.

      02/25/2014
What's New

Introduces the new features for the ZENworks 11 SP3 release.

      02/25/2014
Readme

Lists known issues for the ZENworks 11 SP3 release.

      04/30/2014
Do I Install, Migrate, Upgrade, or Update?

Helps you understand which installation process is appropriate for your current ZENworks environment.

      02/25/2014
Coexistence with Older ZENworks Products

Provides information to help you use ZENworks 11 SP3 in the same environment as older ZENworks products such as ZENworks 7 Desktop Management, ZENworks 7.5 Asset Management, ZENworks Endpoint Security Management 4.1, and ZENworks 7 Linux Management.

      02/25/2014
New Installationshow descriptions view last update
System Planning, Deployment, and Best Practices

Discusses considerations for designing and deploying ZENworks in different-sized organizations.

      07/14/2014
System Requirements

Lists the requirements for all ZENworks 11 SP3 components.

      07/11/2014
ZENworks Primary Server

Provides system requirements and instructions for installing the ZENworks Primary Server software to a Windows or Linux server.

      07/11/2014
ZENworks Adaptive Agent

Helps you install the ZENworks Adaptive Agent to Windows, Linux, and Macintosh workstations you want to manage.

      07/11/2014
ZENworks Reporting

Provides system requirements and instructions for installing the ZENworks Reporting Server to a Windows or Linux server. The Reporting Server provides predefined reports for the ZENworks infrastructure (devices, inventory, policies, bundles, and so forth) and lets you create custom reports.

      02/25/2014
ZENworks Virtual Appliance

Provides instructions for deploying the ZENworks Primary Server as a virtual image (appliance) to a VMware ESX/ESXi Server.

      02/25/2014
Migrationshow descriptions view last update
Asset Management

Helps you migrate ZENworks Asset Management 7.5 data to a ZENworks 11 system.

      02/25/2014
Configuration Management

Helps you migrate ZENworks for Desktops 4.0.1 data, ZENworks Desktop Management 6.5 data, and ZENworks 7.x Desktop Management data to a ZENworks 11 system.

      02/25/2014
Endpoint Security

Provides information about migrating ZENworks Endpoint Security Management 3.5 or 4.1 to a ZENworks 11 system.

      02/25/2014
Linux Management

Helps you migrate ZENworks 7.2 Linux Management data to a ZENworks 11 system.

      02/25/2014
Upgradeshow descriptions view last update
What's New

Introduces the new features for the ZENworks 11 SP3 release.

      02/25/2014
System Requirements

Lists the requirements for all ZENworks 11 SP3 components.

      07/11/2014
Upgrade Process

Explains the upgrade process and provides instructions to help you upgrade from an earlier version of ZENworks 10 or 11 (such as ZENworks 10 SP3 or ZENworks 11) to ZENworks 11 SP3 Beta.

      07/11/2014
ZENworks Server Migration

Helps you migrate a ZENworks Primary Server from an unsupported platform to a supported platform before upgrading the Primary Server to ZENworks 11 SP3.

      02/25/2014
System Updateshow descriptions view last update
System Requirements

Lists the requirements for all ZENworks 11 SP3 components.

      02/25/2014
System Update Process

Explains the system update process and provides instructions to help you apply updates to your ZENworks 11 SP3 system.

      07/11/2014
Readme - Windows 8.1 Update for ZENworks 11 SP3

Provides information for the system update that enables support for Windows 8.1.

      04/30/2014
Readme - System Update (11.3.1) for ZENworks 11 SP3

Lists known issues, fixed issues, and update information for the 11.3.1 system update.

      07/11/2014
Uninstallshow descriptions view last update
ZENworks Primary Servers, Satellite Servers, and Managed Devices

Helps you uninstall ZENworks software from ZENworks Primary Servers, Satellite Servers, and managed devices.

      07/11/2014
System Administrationshow descriptions view last update
- Quick Start

Introduces the basic tasks required to configure and maintain your ZENworks 11 system.

      02/25/2014
Server Administration

Provides information to help you configure and maintain your ZENworks Primary Servers and Satellite Servers.

- Primary Servers

Helps you configure and maintain ZENworks Primary Servers.

      07/11/2014
- Satellite Servers

Helps you configure managed devices as Satellite Servers that can perform one or more Primary Server roles (authentication, information collection, content distribution, imaging, and join proxy).

      07/11/2014
- HTTP Proxy

Helps you configure a ZENworks Primary Server to use an HTTP proxy server. This enables ZENworks managed devices to communicate with the Primary Server through the proxy server.

      02/25/2014
- Disaster Preparation and Recovery

Helps you prepare to recover your ZENworks system after a server failure or some other disabling event.

      07/11/2014
- Primary Server Diagnostics

Helps you use the Diagnostics dashboard in ZENworks Control Center to monitor and troubleshoot the state of your Primary Servers.

      02/25/2014
Database Administration

Provides information to help you manage your ZENworks databases.

- Embedded Database Maintenance

Helps you back up, restore, and migrate database information if your ZENworks system is using the embedded ZENworks database.

      07/11/2014
- External Database Maintenance

Helps you back up, restore, and migrate database information if your ZENworks system is using an external database.

      07/11/2014
Device Administration

Provides information to help you manage your ZENworks managed devices (workstations and servers).

- Device Discovery

Helps you discover devices on your network and add them to the ZENworks database. After a device is added to the database, you can use ZENworks Control Center to deploy the ZENworks Adaptive Agent to the device.

      07/11/2014
- Device Removal and Retirement

Helps you remove managed devices from your ZENworks system.

      07/11/2014
- Adaptive Agent

Helps you manage the ZENworks Adaptive Agent after it is deployed to devices.

      02/25/2014
- Adaptive Agent Command Line Utility (zac) for Windows

Helps you use the Adaptive Agent command line utility (zac) on a Windows managed device to perform management functions at the device.

      07/11/2014
- Adaptive Agent Command Line Utility (zac) for Linux

Helps you use the Adaptive Agent command line utility (zac) on a Linux managed device to perform management functions at the device.

      07/11/2014
- Adaptive Agent Command Line Utility (zac) for Macintosh

Helps you use the Adaptive Agent command line utility (zac) on a Macintosh managed device to perform management functions at the device.

      07/11/2014
- ZENworks User Authentication

Helps you manage the way that ZENworks users authenticate to ZENworks user sources.

      02/25/2014
- ZENworks Registry Keys

Lists the registry keys used to control functionality on ZENworks servers and workstations.

      07/11/2014
Zone Administration

Provides information to help you customize, configure, and manage your ZENworks Management Zone.

- Product Licensing

Helps you manage product licenses, including enabling and disabling the evaluation period for any of the ZENworks 11 products.

      02/25/2014
- User Sources

Helps you add LDAP directories as user sources in your ZENworks system. This enables software distribution, policy enforcement, asset inventory, and other operations to be based on users and not just devices.

      02/25/2014
- Location Awareness

Helps you create and manage locations. You can apply different configuration and security settings to a managed device based on its location.

      02/25/2014
- Administrator Accounts and Rights

Helps you create ZENworks administrator accounts and control access to system management operations.

      02/25/2014
Event Auditing

Provides information about auditing events that occur in your zone.

- Audit Management Reference

Helps you enable auditing of events that occur in your zone.

      02/25/2014
- Change Events - Modifying a Bundle (video)

Shows you how to use the Audit feature to monitor the changes that occur in the Management Zone. It enables you to configure the Bundle Modified event and view details of the generated event.

      02/25/2014
- Agent Events - Remote File Transfer (video)

Shows you how to use the Audit feature to monitor the changes that occur on managed devices. It enables you to configure the Remote Management, File Transfer event, and view details of the generated event.

      02/25/2014
Content Sharing Between Zones

Provides information about sharing content (bundles and policies) between ZENworks Management Zones.

- Overview (video)

Gives an overview of the Subscribe and Share feature. Uses an example of a Sharing zone and a Subscribing zone to help you understand how content can be shared across multiple ZENworks Management Zones.

      02/25/2014
- Subscribe and Share Reference

Helps you share content (bundles and policies) between ZENworks Management Zones.

      02/25/2014
- Enabling a Zone for Content Sharing (video)

Shows you how to enable a zone to share bundles and policies with other zones.

      02/25/2014
- ZENworks Control Center

Helps you access, navigate, customize, and use ZENworks Control Center, which is the administrative console for the ZENworks system.

      07/11/2014
- ZENworks Management Command Line Utility (zman)

Helps you use the ZENworks Management utility, a command line alternative to the ZENworks Control Center, to perform management operations in your zone.

      07/11/2014
- Management Zone Settings

Provides information about all Management Zone configuration settings in ZENworks Control Center.

      02/25/2014
ZENworks Reporting

Provides information about using ZENworks Reporting to generate reports for your ZENworks system.

- Reporting Reference

Helps you use ZENworks Reporting to generate reports for your ZENworks system.

      02/25/2014
- Creating Ad Hoc Reports (video)

Shows you how to create an Ad Hoc View and a Tabular Report in ZENworks Reporting.

      02/25/2014
- Jaspersoft iReport Guide

Links to the Jaspersoft site for more information about Jaspersoft reports.

     
ZENworks Virtual Appliance Administration

Provides information to help you manage, monitor, and troubleshoot a ZENworks Virtual Appliance.

- ZENworks Virtual Appliance Administration

Helps you manage, monitor, and troubleshoot a ZENworks Virtual Appliance.

      02/25/2014
- Jaspersoft iReport Guide

Jaspersoft iReport Guide.

      02/25/2014
End Usershow descriptions view last update
ZENworks Adaptive Agent

Helps you understand and use the features of the ZENworks Adaptive Agent, which is the client component that enables ZENworks management of Windows, Linux, and Macintosh devices.

      02/25/2014
Asset Managementshow descriptions view last update
Asset Management Capabilities by Platform

Lists the managed device platforms on which Asset Management is available.

      02/25/2014
Quick Start

Introduces the basic tasks that help you successfully use Asset Management.

      02/25/2014
Reference

Helps you monitor software products for license compliance, allocate software licenses within your organization, track software usage, and manage software contracts for your organization.

      02/25/2014
Reconciling Duplicate Entries of Discovered Product

Helps you manually reconcile duplicate entries of the same discovered product into one entry to ensure correct license management of the product."

      02/25/2014
Asset Management Database Structure

Asset Management Database Structure.

      02/25/2014
Configuration Managementshow descriptions view last update
Configuration Management Capabilities by Platforms

Lists the managed device platforms on which Configuration Management capabilities are available.

      02/25/2014
Quick Start

Introduces the basic tasks that help you successfully use Configuration Management.

      02/25/2014
Configuration Policies

Helps you create and deploy policies to control configuration settings on managed Windows and Linux devices.

      07/11/2014
Software Distribution

Helps you distribute software applications and files to managed Windows, Linux, and Macintosh devices.

      07/11/2014
- Quick Reference - Bundle Features and Options

Provides a list of the bundle features and options available on each platform (Windows, Linux, and Macintosh).

      07/11/2014
Remote Management

Helps you remotely access and control managed Windows, Linux, and Macintosh devices.

      07/11/2014
- Using Join Proxy

Helps you set up a Join Proxy Satellite Server to remotely manage devices that are inaccessible from a ZENworks Primary Server. For example, the devices might be in a private network or on the other side of a firewall or router that is behind NAT (Network Address Translation)

      09/04/2014
- Using Wake-on-LAN

Helps you use Wake-on LAN (WOL) technology to remotely wake up devices.

      02/25/2014
Preboot Services and Imaging

Helps you perform automatic imaging tasks on managed Windows and Linux devices before their operating systems boot.

      07/11/2014
Asset Inventory

Provides information to help you scan managed Windows devices to collect hardware, software, and demographic information.

- Reference

Helps you scan managed Windows devices to collect hardware, software, and demographic information.

      07/11/2014
- Adding Hardware to Inventory Reports

Helps you manually add hardware to a device's inventory report if the hardware was not reported through an inventory scan.

      02/25/2014
- Purging Inventory History

Helps you delete unwanted, obsolete inventory data to increase database efficiency.

      02/25/2014
- Viewing Reporting Sources for Installed Software Products

Helps you use a device's detailed inventory report to view which sources reported the device's installed software products during the device inventory scan

      02/25/2014
- Detecting Windows 8 Metro Applications

Helps you use a Windows 8 device's detailed inventory report to see which Metro Applications are installed on the device.

      02/25/2014
Personality Migration

Helps you store a Windows user's personality (applications, system settings, and so forth) and restore the personality on the same Windows device or migrate the personality to another Windows device.

      07/11/2014
Linux Package Management

Helps you deploy RPM-based software, files, and directories, and execute scripts on managed Linux devices.

      02/25/2014
Out-of-Band Management

Helps you manage the power state of Intel AMT (Active Management Technology) devices.

      02/25/2014
Database
- Inventory Database Tables

Describes the database tables used to store Asset Inventory data.

      02/25/2014
- Asset Inventory Database Structure

Provides complete view of tables and depicts how they are related to the asset inventory data.

      02/25/2014
- Asset Inventory Component Database Structure

Provides a view of NC_Component and corresponding tables for various hardware and software components and shows how each of these are connected.

      02/25/2014
- Asset Inventory Component Changes Database Structure

Provides a view of NC_CompChanges and corresponding tables for various hardware and software components history and shows how each of these are connected.

      02/25/2014
Endpoint Security Managementshow descriptions view last update
Endpoint Security Management Capabilities by Platform

Lists the managed device platforms on which Endpoint Security Management capabilities are available.

      02/25/2014
Quick Start

Introduces the basic tasks that help you successfully use Endpoint Security Management.

      02/25/2014
Security Policies

Helps you create and deploy policies to control security settings on managed Windows devices.

      02/25/2014
Agent

Helps you manage the Endpoint Security Agent, which is the ZENworks Adaptive Agent module that is responsible for enforcing security policy settings on managed Windows devices.

      02/25/2014
Event Auditing

Helps you monitor Endpoint Security events that occur in the zone and on managed devices.

      02/25/2014
Utilities

Provides information to help you use the Device Scanner utility to gather USB device information, the File Decryption utility to password encrypt or decrypt files, and the Password Key Generator utility to generate password keys for various ZENworks passwords.

- Device Scanner

Helps you use the Device Scanner utility to gather USB device information that can be used in Storage Device Control policies and USB Connectivity policies.

      02/25/2014
- File Decryption Utility

Helps you use the File Decryption utility to password-encrypt files and to decrypt fixed disk Safe Harbor files and removable storage device files..

      02/25/2014
- Password Key Generator

Helps you use the Password Key Generator utility to generate password keys for various ZENworks passwords, including the ZENworks Adaptive Agent uninstall password and override password.

      02/25/2014
Scripting

Helps you create and test scripts to use in Scripting security policies.

      02/25/2014
Full Disk Encryptionshow descriptions view last update
Full Disk Encryption Capabilities by Platform

Lists the managed device platforms on which Full Disk Encryption capabilities are available.

      02/25/2014
Self-Encrypting Drive Support

Lists the self-encrypting drives supported by ZENworks Full Disk Encryption.

      05/23/2014
Quick Start

Introduces the basic tasks that help you successfully deploy and manage Full Disk Encryption on Windows workstations.

      02/25/2014
Disk Encryption Policy

Helps you create and deploy the Disk Encryption policy that controls full disk encryption of managed Windows devices.

      02/25/2014
Agent

Helps you manage the Full Disk Encryption Agent, which is the ZENworks Adaptive Agent module that is responsible for enforcing disk encryption on managed Windows devices.

      05/30/2014
Event Auditing

Helps you monitor Full Disk Encryption events that occur in the zone.

      02/25/2014
Pre-Boot Authentication

Helps you manage ZENworks Pre-Boot Authentication for Windows managed devices, including using the PBA Override feature to restore device access to users who forget their PBA passwords.

      02/25/2014
Emergency Recovery

Helps you enable emergency recovery of encrypted devices by properly preparing the devices, and helps you perform emergency recovery of an inaccessible device.

      09/19/2014
Patch Managementshow descriptions view last update
Patch Management Capabilities by Platform

Lists the managed device platforms on which Patch Management capabilities are available.

      02/25/2014
Quick Start

Introduces the basic tasks that help you successfully deploy and manage Patch Management on Windows and Linux devices.

      02/25/2014
Patch Management

Helps you automate the finding, testing, and deploying of patches.

      02/25/2014
ZENworks Reportingshow descriptions view last update
Readme

Lists known issues for ZENworks Reporting.

      02/25/2014
Overview

The ZENworks Reporting 5 is a standalone reporting solution powered by Jaspersoft, the leading BI and Reporting Platform.

      02/25/2014
Installation

Provides system requirements and instructions for installing the ZENworks Reporting Server to a Windows or Linux server.

      02/25/2014
Reporting Reference

Helps you use ZENworks Reporting to generate reports for your ZENworks system.

      02/25/2014
Reporting Configuration Tool

Helps you use the Configuration Tool to configure, or change different settings for ZENworks Reporting.

      02/25/2014
Migration Guide

Helps you migrate reports from ZENworks Reporting Server (ZRS) to ZENworks Reporting 5.

      02/25/2014
Universe Objects and Predefined Reports Reference

This ZENworks Reporting Universe Objects and Predefined Reports Reference includes information about universe objects and predefined reports that are used in the Zenworks Reporting.

      10/15/2014
- Universe Objects

The universe objects (domain objects, items, or fields) are objects used under different components in ZENworks Control Center (ZCC).

     
- Predefined Reports

Predefined reports are provided with ZENworks Reporting.

     
Creating Ad Hoc Reports

Shows you how to create an Ad Hoc View and a Tabular Report in ZENworks Reporting.

      02/25/2014
Jaspersoft iReport Guide

Jaspersoft iReport Ultimate Guide

     
Jaspersoft Studio Guide

Jaspersoft Studio Guide

     
AdminStudioshow descriptions view last update
AdminStudio ZENworks Edition

Helps you manage Windows Installer packages for use as Windows bundles in ZENworks Configuration Management.

      06/25/2014
Bundle Commandershow descriptions view last update
Release Notes

Lists new features and resolved issues in this release.

      07/09/2013
Overview

Explains the different Bundle Commander editions.

      07/09/2013
Installation

Provides system requirements and instructions for installing Bundle Commander.

      07/09/2013
Administration

Helps you use Bundle Commander to create Windows bundles.

      07/09/2013
Videosshow descriptions view last update
Audit Management

Provides videos about some of the common features of ZENworks Audit Management.

- Change Events - Modifying a Bundle

Shows you how to use the Audit feature to monitor the changes that occur in the Management Zone. It enables you to configure the Bundle Modified event and view details of the generated event.

      02/25/2014
- Agent Events - Remote File Transfer

Shows you how to use the Audit feature to monitor the changes that occur on managed devices. It enables you to configure the Remote Management, File Transfer event, and view details of the generated event.

      02/25/2014
Subscribe and Share (Multizone)

Provides videos about the Subscribe and Share feature used to share content (bundles and policies) between ZENworks Management Zones.

- Overview

Gives an overview of the Subscribe and Share feature. Uses an example of a Sharing zone and a Subscribing zone to help you understand how content can be shared across multiple ZENworks Management Zones.

      02/25/2014
- Enabling a Zone for Content Sharing

Shows you how to enable a zone to share bundles and policies with other zones.

      02/25/2014
ZENworks Asset Management and Inventory

Provides videos about some of the common features of ZENworks Asset Management and Inventory.

- Adding Hardware

Shows you how to manually add hardware to a device's inventory report if the hardware was not reported through an inventory scan.

      02/25/2014
- Detecting Windows 8 Metro Apps

Shows you how to use a Windows 8 device's detailed inventory report to see which Metro Applications are installed on the device.

      02/25/2014
- Purging Inventory History

Shows you how to delete unwanted, obsolete inventory data to increase database efficiency.

      02/25/2014
- Reconciling Duplicate Entries of Discoverd Products

Shows you how to manually reconcile duplicate entries of the same discovered product into one entry to ensure correct license management of the product.

      02/25/2014
- Reporting Sources for Installed Software Products

Shows you how to use a device's detailed inventory report to view which sources reported the device's installed software products during the device inventory scan

      02/25/2014
ZENworks Server Migration

Provides a video about migrating ZENworks Primary Servers from unsupported platforms to supported platforms before upgrading the Primary Servers to ZENworks 11 SP3.

- Server Migration

Shows you how to migrate a ZENworks Primary Server from an unsupported platform to a supported platform before upgrading the Primary Server to ZENworks 11 SP3.

      02/25/2014
ZENworks Reporting (Powered by Jaspersoft)

Provides videos about some of the common features of ZENworks Reporting.

- Creating Ad Hoc Reports

Shows you how to create an Ad Hoc View and a Tabular Report in ZENworks Reporting.

      02/25/2014
Related ZENworks Productsshow descriptions view last update
ZENworks Mobile Management 2.9

Links to the most current documentation for ZENworks Mobile Management.

           
ZENworks Application Virtualization 10

Links to the most current documentation for ZENworks Application Virtualization.

           
Novell Service Desk 7

Links to the most current documentation for Novell Service Desk.

           
Previous Releases view last update
- ZENworks 11 Support Pack 2