GroupWise Mobility Service 18 Release Notes

1.0 What’s New

1.1 GroupWise Mobility Service 18

  • ActiveSync 16.0: Mobility 18 supports ActiveSync 16.0 which provides enhanced calendar reliability, calendar attachments, and syncing of the drafts folder. Syncing of drafts is not fully supported in this release. Items from the Work in Progress folder in GroupWise syncs to the Drafts folder on devices, but things placed in the Drafts folder does not sync in this release to the Work in Progress folder.

    NOTE:Outlook clients still use ActiveSync 14.0 when syncing to GMS.

    ActiveSync 16.1 is not currently supported.

  • GWAVA 7 support for scanning emails: Mobility now integrates with Secure Gateway (GWAVA 7). Device emails are scanned and accepted or rejected. If accepted, the message is delivered to GroupWise. If rejected, the sender receives an email explaining that the email was rejected by the Secure Gateway scan. For more information, see Secure Message Gateway (GWAVA 7) Integration in the GroupWise Mobility Service 18 Administration Guide.

  • SLES 11 is no longer supported for Mobility

  • GroupWise Licensing required for Mobility: With GroupWise and Mobility 18, you are required to use a license for all features to work. For more information about the GroupWise license, see Licensing in the GroupWise 18 Administration Guide.

1.2 GroupWise Mobility Service 18.1

  • Draft Folders: Draft folders now sync both to and from your mobile devices. You can modify draft emails on your mobile device and have the changes sync to GroupWise. This functionality requires GroupWise 18.1 or later. If you are not using GroupWise 18.1 or later, then Drafts only sync down to the device and not back from the device to GroupWise. Drafts do not sync to Outlook as because it uses ActiveSync 14 instead of 16.

  • Proxy Calendars: Proxy calendars can now be synced to mobile devices. They show up on devices as a separate selectable calendar. In the user and Admin console, you can see the rights assigned to the user for the proxy calendar. Any changes in the proxy calendar are immediately synced to users’ devices. Appointments, Reminder Notes, Alarms, and Private appointments sync to mobile devices based on proxy rights. Proxy Calendars are disabled by default, but can be enabled in the Mobility Admin console > Config > GroupWise > Proxy Calendars. For more information, see Synchronizing Proxy Calendars in the GroupWise Mobility Service 18 Administration Guide.

  • Performance enhancements for login: Mobility caches POA information after the first sync to GroupWise so subsequent logins are faster.

1.3 GroupWise Mobility Service 18.1.1

For a list of bugs fixed in GroupWise Mobility Service 18.1.1, see the GroupWise Mobility Service 18.1 Support Pack 1 Bug Fix List.

1.4 GroupWise Mobility Service 18.2

  • SLES 15 SP1 support: SLES 15 SP1 is now supported in Mobility 18.2. If you want to install a new Mobility server on SLE 15 SP1, follow the regular install steps in Installing GroupWise Mobility Service.

  • Updated Certificate Requirements for iOS devices: If you are using iOS 13 devices in your GroupWise system, your certificates also need to meet the increased security requirements released by Apple. The requirements can be found here: https://support.apple.com/en-in/HT210176.

  • Security Enhancement: Mobility 18.2 supports TLS 1.2 or later.

  • Android Enhancement: Draft emails have been enhanced on Android devices.

1.5 GroupWise Mobility Service 18.2.1

For a list of bugs fixed in GroupWise Mobility Service 18.2.1, see the GroupWise Mobility Service 18.2 Support Pack 1 Bug Fix List.

1.6 GroupWise Mobility Service 18.3

1.7 GroupWise Mobility Service 18.3.1

For a list of bugs fixed in GroupWise Mobility Service 18.3.1, see the GroupWise Mobility Service 18.3 Support Pack 1 Bug Fix List.

  • Python 3: GMS 18.3.1 code has been upgraded to Python version 3. This requires a fresh installation.

  • SLES 12 Not Supported: You cannot run GMS 18.3.1 on SLES 12.

  • SLES 15 SP2 or later Required: You must install GMS 18.3.1 on SLES 15 SP2 or later.

  • LDAP User Provisioning and Authentication Not Supported: GMS 18.3.1 supports only GroupWise users and groups.

    IMPORTANT:Because LDAP Provisioning is no longer supported, only GroupWise visibility rules apply when provisioning users.

  • rcgms Commands Not Supported: To start, stop, and restart GMS, use the gms command.

2.0 Known Issues in Mobility 18

2.1 GroupWise Linked Items Not Supported in Mobility

Mobility does not support GroupWise linked items. For more information on GroupWise linked items, see Moving or Linking an Item to Another Folder in the GroupWise 18 Client User Guide.

2.2 The GroupWise client previous to 18.1 doesn’t display draft attachments from iOS devices properly

If you create a draft and add an attachment on an iOS device and then view the draft using a GroupWise client previous to 18.1, the attachment does not appear properly in the email. If you save the draft after viewing it using the same client, the attachments are deleted from the draft. These issues are fixed in the GroupWise 18.1 client.

2.3 Running the Profile Creation Tool for Outlook on Windows 10 fails

The Profile Creation Tool for Outlook fails on Windows 10. Follow the steps in Adding a GroupWise Account to the Microsoft Outlook Client in the GroupWise Mobility Service 18 Administration Guide to manually create the profile.

2.4 iOS devices not connecting to Mobility server

Since iOS 10.x, mobile devices might have issues connecting to the Mobility server. This likely is because of changes Apple made to their App Transport Security guidelines which cause issues with self-signed certificates. For more information on this issue, including possible fixes, see TID 7018670.

2.5 Autodiscover does not work for Hidden users

Users with their Visibility set to None (i.e. Hidden users) cannot automatically connect their devices to the Mobility server.

Instead, they must manually enter the Mobility server’s IP address or DNS hostname to configure email accounts on their devices.

2.6 Disabling Logins Doesn’t Prevent Sending Emails

If you activate the Disable Logins setting for a GroupWise user, delivery of new items is immediately suspended.

However, the user can still send email from a mobile device for up to 60 minutes.

To prevent this, do one of the following:

3.0 Mobility Service System Requirements

IMPORTANT:You must select EXT4 as the file system when installing your Mobility server.

GMS does not support SLES 15’s default BTRFS file system; installation is prevented.

For a complete list of system requirements, see GroupWise Mobility Service System Requirements in the GroupWise Mobility Service 18 Installation Guide.

5.0 Update Instructions

IMPORTANT:GMS 18.3.1 requires a new installation. No upgrade is possible because of the move to Python 3.

See GroupWise Mobility Service Update in the GroupWise Mobility Service 18 Installation Guide.

6.0 Documentation

For all GroupWise Mobility Service documentation, see the GroupWise 18 Documentation website.

In addition to the GroupWise Mobility Service product documentation, the following resources provide information about the Mobility Service: