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ZENworks 11 Support Pack 2   (Support Pack 3 Documentation)

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57 MB
10/28/2013     

ZENworks 11 SP2, which consists of five key products, is all about unifying IT operations, from tracking assets and configuring devices to implementing security and protecting your workforce. You deploy a single agent to any endpoint devices you want to manage, and then manage those devices from a single Web-based administrative console. If you have deployed one ZENworks 11 SP2 product, you can enable any other product without additional deployment.

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All ZENworks 11 SP2 products leverage the same system infrastructure. Refer to the documentation in the ZENworks System section to install, configure, and maintain your system. Refer to the documentation in the product sections to use the various product capabilities.

ZENworks Systemshow descriptions view last update
Getting Started

Provides information you should review before installing ZENworks.

- Product Overview

Introduces the ZENworks 11 products and system architecture.

 html   pdf  03/13/2013
- SP2 Readme

Lists known issues for the ZENworks 11 SP2 release.

 html  07/19/2012
- Do I Install, Migrate, Upgrade, or Update?

Helps you understand which installation process is appropriate for your current ZENworks environment.

 html   pdf  07/17/2012
New Installation

Provides information to help you install a new ZENworks 11 system.

- System Planning, Deployment, and Best Practices

Discusses considerations for designing and deploying ZENworks in different-sized organizations.

 html   pdf  03/13/2013
- ZENworks Server Installation

Provides system requirements and instructions for installing the ZENworks Server to a Windows or Linux server.

 html   pdf  07/02/2012
- ZENworks Adaptive Agent Deployment

Helps you install the ZENworks Adaptive Agent to Windows, Linux, and Macintosh workstations you want to manage.

 html   pdf  10/28/2013
- ZENworks Reporting Server Installation

Provides system requirements and instructions for installing the ZENworks Reporting Server to a Windows or Linux server. The Reporting Server provides predefined reports for the ZENworks infrastructure (devices, inventory, policies, bundles, and so forth) and lets you create custom reports.

 html   pdf  03/20/2012
- ZENworks Virtual Appliance Deployment

Helps you deploy the ZENworks Server and ZENworks Reporting Server as a virtual image (appliance) to a VMware ESX/ESXi Server.

 html   pdf  03/20/2012
Migration

Provides information to help you migrate data from older ZENworks products to a ZENworks 11 system.

- Asset Management Migration

Helps you migrate ZENworks Asset Management 7.5 data to a ZENworks 11 system.

 html   pdf  03/20/2012
- Configuration Management Migration

Helps you migrate ZENworks for Desktops 4.0.1 data, ZENworks Desktop Management 6.5 data, and ZENworks 7.x Desktop Management data to a ZENworks 11 system.

 html   pdf  10/28/2013
- Endpoint Security Migration

Provides information about migrating ZENworks Endpoint Security Management 3.5 or 4.1 to a ZENworks 11 system.

 html   pdf  07/02/2012
- Linux Management Migration

Helps you migrate ZENworks 7.2 Linux Management data to a ZENworks 11 system.

 html   pdf  03/20/2012
Upgrade

Provides information to help you upgrade from an earlier version of ZENworks 10 or 11 (such as ZENworks 10 SP3 or ZENworks 11) to ZENworks 11 SP2.

- What's New in ZENworks 11 SP2

Introduces the new features for the ZENworks 11 SP2 release.

 html   pdf  07/02/2012
- Upgrade Process

Explains the upgrade process and provides instructions.

 html   pdf  07/02/2012
System Update

Provides information to help you apply updates (11.2.1, 11.2.2, and so on) to your ZENworks 11 SP2 system.

- System Update Process

Explains the system update process and provides instructions.

 html   pdf  07/02/2012
- System Requirements

Lists new hardware and software requirements that must be met before applying a system update.

 html   pdf  10/28/2013
- SP2 (11.2.1) Readme

Lists new features and resolved issues in the 11.2.1 update.

 html  10/28/2013
- SP2 (11.2.2) Readme

Lists new features and resolved issues in the 11.2.2 update.

 html  10/28/2013
- SP2 (11.2.3) Readme

Lists new features and resolved issues in the 11.2.3 update.

 html  10/28/2013
- SP2 (11.2.3a) Readme

Lists new features and resolved issues in the 11.2.3 update.

 html  10/28/2013
- SP2 (11.2.4) Readme

Lists new features and resolved issues in the 11.2.4 update.

 html  10/28/2013
Administration

Provides information to help you configure and maintain your ZENworks 11 system.

- Quick Start

Introduces the basic tasks required to configure and maintain your ZENworks 11 system.

 html   pdf  10/28/2013
- Adaptive Agent

Helps you manage the ZENworks Adaptive Agent after it is deployed to devices.

 html   pdf  03/13/2013
- Command Line Utilities

Helps you use the zman, zac, and zeninfocollect command line utilities. The zman utility provides a command line alternative to the ZENworks Control Center, and the zac and zeninfocollect utilities provide ZENworks Adaptive Agent management and diagnostic information on managed devices.

 html   pdf  03/13/2013
- Database Management

Helps you back up, restore, and migrate ZENworks database information.

 html   pdf  03/13/2013
- Disaster Recovery

Helps you prepare to recover your ZENworks system after a server failure or some other disabling event.

 html   pdf  03/13/2013
- Device Discovery

Helps you discover devices on your network and add them to the ZENworks database. After a device is added to the database, you can use ZENworks Control Center to deploy the ZENworks Adaptive Agent to the device.

 html   pdf  03/13/2013
- Device Removal and Retirement

Helps you remove managed devices from your ZENworks system.

 html   pdf  03/13/2013
- HTTP Proxy

Helps you remove managed devices from your ZENworks system.

 html   pdf  03/13/2013
- Location Awareness

Helps you create and manage locations. You can apply different configuration and security settings to a managed device based on its location.

 html   pdf  03/13/2013
- Management Zone Settings

Provides information about all Management Zone configuration settings in ZENworks Control Center.

 html   pdf  07/02/2012
- Primary Server and Satellite

Helps you configure and maintain ZENworks Primary Servers. Also helps you configure managed devices as Satellites that can perform one or more Primary Server roles (authentication, information collection, content distribution, and imaging).

 html   pdf  03/13/2013
- Product Licensing

Helps you manage product licenses, including enabling and disabling the evaluation period for any of the ZENworks 11 products.

 html   pdf  07/02/2012
- Registry Keys

Lists the registry keys used to control functionality on ZENworks servers and workstations.

 html   pdf  10/28/2013
- System Reporting

Helps you use the ZENworks Reporting Server to generate predefined reports for the ZENworks infrastructure (devices, inventory, policies, bundles, and so forth) and to create custom reports.

 html   pdf  11/08/2012
- User Source and Authentication

Helps you add LDAP directories as user sources in your ZENworks system. This enables software distribution, policy enforcement, asset inventory, and other operations to be based on users and not just devices.

 html   pdf  03/13/2013
- ZENworks Control Center

Helps you access, navigate, customize, and use ZENworks Control Center, which is the administrative console for the ZENworks system.

 html   pdf  10/28/2013
- ZENworks Virtual Appliance Administration

Helps you manage, monitor, and troubleshoot a ZENworks Virtual Appliance.

 html   pdf  03/20/2012
End User

Provides information to help users of ZENworks-managed devices.

- ZENworks Adaptive Agent

Helps you understand and use the features of the ZENworks Adaptive Agent, which is the client component that enables ZENworks management of Windows, Linux, and Macintosh devices.

 html   pdf  03/13/2013
Asset Managementshow descriptions view last update
Asset Management Capabilities by Platform

Lists the managed device platforms on which Asset Management capabilities are available.

 html   pdf  11/08/2012
Quick Start

Introduces the basic tasks that help you successfully use Asset Management.

 html   pdf  03/13/2013
Asset Management

Helps you monitor software products for license compliance, allocate software licenses within your organization, track software usage, and manage software contracts for your organization.

 html   pdf  10/28/2013
Asset Management Database Structure

Diagrams the database structure used to store Asset Management data.

 pdf  03/20/2012
Configuration Managementshow descriptions view last update
Configuration Management Capabilities by Platform

Lists the managed device platforms on which Configuration Management capabilities are available.

 html   pdf  11/08/2012
Quick Start

Introduces the basic tasks that help you successfully use Configuration Management.

 html   pdf  11/08/2012
Configuration Policies

Helps you create and deploy policies to control configuration settings on managed Windows and Linux devices.

 html   pdf  10/28/2013
Software Distribution

Helps you distribute software applications and files to managed Windows, Linux, and Macintosh devices.

 html   pdf  10/28/2013
Remote Management

Helps you remotely access and control managed Windows, Linux, and Macintosh devices.

 html   pdf  10/28/2013
Preboot Services and Imaging

Helps you perform automatic imaging tasks on managed Windows and Linux devices before their operating systems boot.

 html   pdf  10/28/2013
Asset Inventory

Helps you scan managed Windows devices to collect hardware, software, and demographic information.

 html   pdf  03/13/2013
Personality Migration

Helps you store a Windows user's personality (applications, system settings, and so forth) and restore the personality on the same Windows device or migrate the personality to another Windows device.

 html   pdf  03/20/2012
Linux Package Management

Helps you deploy RPM-based software, files, and directories, and execute scripts on managed Linux devices.

 html   pdf  03/13/2013
Out-of-Band Management

Helps you manage the power state of Intel AMT (Active Management Technology) devices.

 html   pdf  03/20/2012
Database
- Asset Inventory Database Structure

Diagrams the database structure used to store Asset Inventory data.

 pdf  03/20/2012
- Network Discovery Database Structure

Diagrams the database structure used to store data about discovered devices.

 pdf  03/20/2012
- Inventory Database Tables

Describes the database tables used to store Asset Inventory data.

 html   pdf  03/20/2012
Videos

Provides videos that show how to use Configuration Management features.

ZENworks Reportingshow descriptions view last update
ZENworks Reporting Overview

The ZENworks Reporting 5 is a standalone reporting solution powered by Jaspersoft, the leading BI and Reporting Platform.

 html  11/18/2013
ZENworks Reporting Readme

Lists known issues for the ZENworks Reporting 5 release.

 html  11/18/2013
ZENworks Reporting Installation Guide

Provides system requirements and instructions for installing the ZENworks Reporting to a Windows or Linux server.

 html   pdf  11/18/2013
ZENworks Reporting System Reference

Helps you to use the ZENworks Reporting to create Ad Hoc Views and generate reports.

 html   pdf  11/18/2013
- ZENworks Reporting Configuration Tool

Helps you use the Configuration Tool to configure, or change different settings for ZENworks Reporting.

 html   pdf  11/18/2013
ZENworks Reporting Migration Guide

This guide includes information to help you migrate reports from ZENworks Reporting Server (ZRS) to ZENworks Reporting 5.

 html   pdf  01/23/2014
Jaspersoft iReport Guide

Jaspersoft iReport Guide

 html 
ZENworks Reporting Video

ZENworks Reporting Video

Endpoint Security Managementshow descriptions view last update
Endpoint Security Management Capabilities by Platform

Lists the managed device platforms on which Endpoint Security Management capabilities are available.

 html   pdf  11/08/2012
Quick Start

Introduces the basic tasks that help you successfully use Endpoint Security Management.

 html   pdf  11/08/2012
Security Policies

Helps you create and deploy policies to control security settings on managed Windows devices.

 html   pdf  10/28/2013
Agent

Helps you manage the Endpoint Security Agent, which is the ZENworks Adaptive Agent module that is responsible for enforcing security policy settings on managed Windows devices.

 html   pdf  07/02/2012
Utilities

Helps you use the Device Scanner utility to gather USB device information, the File Decryption utility to password encrypt or decrypt files, and the Password Key Generator utility to generate password keys for various ZENworks passwords.

 html   pdf  11/08/2012
Scripting

Helps you create and test scripts to use in Scripting security policies.

 html   pdf  07/02/2012
Videos

Provides videos that show how to use Endpoint Security Management features.

Full Disk Encryptionshow descriptions view last update
Full Disk Encryption Capabilities by Platform

Lists the managed device platforms on which Full Disk Encryption capabilities are available.

 html   pdf  11/08/2012
Quick Start

Introduces the basic tasks that help you successfully deploy and manage Full Disk Encryption on Windows workstations.

 html   pdf  11/08/2012
Disk Encryption Policy

Helps you create and deploy the Disk Encryption policy that controls full disk encryption of managed Windows devices.

 html   pdf  10/28/2013
Agent

Helps you manage the Full Disk Encryption Agent, which is the ZENworks Adaptive Agent module that is responsible for enforcing disk encryption on managed Windows devices.

 html   pdf  10/28/2013
Pre-Boot Authentication

Helps you manage ZENworks Pre-Boot Authentication for Windows managed devices, including using the PBA Override feature to restore device access to users who forget their PBA passwords.

 html   pdf  11/08/2012
Emergency Recovery

Helps you enable emergency recovery of encrypted devices by properly preparing the devices, and helps you perform emergency recovery of an inaccessible device.

 html   pdf  07/02/2012
Videos

Provides videos that show how to use Full Disk Encryption features.

Patch Managementshow descriptions view last update
Patch Management Capabilities by Platform

Lists the managed device platforms on which Patch Management capabilities are available.

 html   pdf  11/08/2012
Quick Start

Introduces the basic tasks that help you successfully deploy and manage Patch Management on Windows and Linux devices.

 html   pdf  11/08/2012
Patch Management

Helps you automate the finding, testing, and deploying of patches.

 html   pdf  10/28/2013
Videos

Provides videos that show how to use Patch Management features.

AdminStudioshow descriptions view last update
AdminStudio 12 Release Notes

Lists new features and resolved issues in this release.

       pdf  12/13/2013
AdminStudio 12 Installation

Provides system requirements and instructions for installing AdminStudio.

 pdf  12/13/2013
Bundle Commandershow descriptions view last update
Release Notes

Lists new features and resolved issues in this release.

       pdf  05/14/2013
Overview

Explains the different Bundle Commander editions.

 pdf  02/04/2013
Installation

Provides system requirements and instructions for installing Bundle Commander.

 pdf  02/04/2013
Administration

Helps you use Bundle Commander to create Windows bundles.

 pdf  02/04/2013
Related ZENworks Productsshow descriptions view last update
ZENworks 7 Handheld Management

Links to the most current documentation for ZENworks Handheld Management.

ZENworks Application Virtualization 9.0

Links to the most current documentation for ZENworks Application Virtualization.

             
Novell Service Desk 6.5

Links to the most current documentation for Novell Service Desk.

Previous Releases view last update
AdminStudio 11 Documents
- Guides  zip  04/06/2012
AdminStudio 10 SP2 Documents
- Guides  zip  11/08/2011
ZENworks 11 SP1
- Readme  html  11/08/2011
- Guides  zip  11/08/2011
AdminStudio 10 SP1 Documents
- Guides  zip  08/19/2011
AdminStudio 10.0 Documents
- Guides  zip  08/08/2011
ZENworks 11
- Readme  html   pdf  08/08/2011
- English  zip  01/05/2011
- Chinese-Simplified  zip  01/05/2011
- Chinese-Traditional  zip  01/05/2011
- French  zip  01/05/2011
- German  zip  01/05/2011
- Italian  zip  01/05/2011
- Japanese  zip  01/05/2011
- Portuguese  zip  01/05/2011
- Spanish  zip  01/05/2011