Customer Portal
Welcome to the Service Desk Customer Portal.
This all-in-one support solution enables Customers to easily monitor and resolve service and support issues, allowing you to focus on core business activities. The user-friendly interface offers an easy-to-use Knowledge Base and Request tracking system.
As a customer, you can use the Customer Portal to access the following privileges:
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Request logging and management capability
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Self Help tools, including Knowledge Base Articles, FAQs, Hot Topics, and if enabled, Forums and Surveys
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Lists of Services provided by the Support organization
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Lists and details of Items owned
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List of Outages and Planned Outages
NOTE:The information in the Customer Portal is tailored to the Services and Items owned by the logged in customer.
For more information on using the Customer Portal, see the following sections:
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