GroupWise 8 Administration Guide

GroupWise 8 Administration Guide

System

GroupWise System Administration

ConsoleOne Administration Tool

ConsoleOne on Windows

ConsoleOne on Linux

ConsoleOne in a Multiple-Platform Environment

eDirectory View vs. GroupWise View

GroupWise Object Icons

Customizing the GroupWise View

Searching in the GroupWise View

Performing Administrative Tasks from the GroupWise View

GroupWise System Operations

System Preferences

eDirectory User Synchronization

Admin-Defined Fields

Pending Operations

Addressing Rules

Time Zones

External System Synchronization

Software Directory Management

Restore Area Management

Internet Addressing

Trusted Applications

LDAP Servers

Global Signatures

GroupWise Utilities

Mailbox/Library Maintenance

System Maintenance

Backup/Restore Mailbox

Recover Deleted Account

Expired Records

Email Address Lookup

Synchronize

User Move Status

Link Configuration

Document Properties Maintenance

New System

Check eDirectory Schema

Gateway Alias Migration

GW / eDirectory Association

Standalone GroupWise Utilities

GroupWise Address Book

Customizing Address Book Fields

Controlling Object Visibility

Updating Address Book Information

Controlling Users’ Frequent Contacts Address Books

Controlling Address Book Synchronization for Remote Client Users

Publishing E-Mail Addresses to eDirectory.

Enabling Wildcard Addressing

Adding External Users to the GroupWise Address Book

Facilitating Addressing through GroupWise Gateways

Multilingual GroupWise Systems

Client Languages

Administration and Agent Languages

International Character Considerations

Multi-Language Workstations

Creating a New Domain

Understanding the Purpose of Domains

Planning a New Domain

Setting Up the New Domain

Domain Worksheet

Managing Domains

Connecting to a Domain

Editing Domain Properties

Converting a Secondary Domain to a Primary Domain

Moving a Domain

Deleting a Domain

Changing MTA Configuration to Meet Domain Needs

Managing the Links between Domains and Post Offices

Understanding Link Configuration

Using the Link Configuration Tool

Interpreting Link Symbols

Modifying Links

Creating a New Post Office

Understanding the Purpose of Post Offices

Planning a New Post Office

Setting Up the New Post Office

Post Office Worksheet

Managing Post Offices

Connecting to the Domain That Owns a Post Office

Editing Post Office Properties

Managing Disk Space Usage in the Post Office

Auditing Mailbox License Usage in the Post Office

Viewing Current Client Usage in the Post Office

Tracking and Restricting Client Access to the Post Office

Securing the Post Office with LDAP Authentication

Refreshing the Client View Files in the Post Office

Disabling a Post Office

Moving a Post Office

Deleting a Post Office

Changing POA Configuration to Meet Post Office Needs

Users

Creating GroupWise Accounts

Establishing a Default Password for All New GroupWise Accounts

Creating GroupWise Accounts for eDirectory Users

Creating GroupWise Accounts for Non-eDirectory Users

Educating Your New Users

Managing GroupWise Accounts and Users

Adding a User to a Distribution List

Allowing Users to Modify Distribution Lists

Adding a Global Signature to Users’ Messages

Moving GroupWise Accounts

Renaming Users and Their GroupWise Accounts

Managing Mailbox Passwords

Managing User E-Mail Addresses

Checking GroupWise Account Usage

Disabling and Enabling GroupWise Accounts

Removing GroupWise Accounts

Creating Resources

Understanding Resources

Planning Resources

Creating a New Resource

Managing Resources

Changing a Resource’s Owner

Adding a Resource to a Distribution List

Moving a Resource

Renaming a Resource

Deleting a Resource

Managing Resource E-Mail Addresses

Distribution Lists, Groups, and Organizational Roles

Understanding Distribution Lists, Groups, and Organizational Roles

Public vs. Personal Address Lists

Distribution Lists

eDirectory Groups and Organizational Roles

Creating and Managing Distribution Lists

Creating a New Distribution List

Adding Members to a Distribution List

Removing Members from a Distribution List

Moving a Distribution List

Renaming a Distribution List

Enabling Users to Modify a Distribution List

Controlling Access to a Distribution List

Deleting a Distribution List

Managing E-Mail Addresses

Adding External Users to a Distribution List

Using eDirectory Groups as GroupWise Distribution Lists

Setting Up an eDirectory Group for Use in GroupWise

Seeing Which Members of an eDirectory Group Have GroupWise Accounts

Changing a Group’s Visibility in the Address Book

Renaming a Group

Removing a Group from GroupWise

Using eDirectory Organizational Roles as GroupWise Distribution Lists

Setting Up an Organizational Role for Use in GroupWise

Seeing Which Members of an Organizational Role Have GroupWise Accounts

Changing an Organizational Role’s Visibility in the Address Book

Moving an Organizational Role

Renaming an Organizational Role

Removing an Organizational Role from GroupWise

Libraries and Documents

Document Management Services Overview

Libraries

Document Storage Areas

Documents

Integrations

Creating and Managing Libraries

Planning a Basic Library

Setting Up a Basic Library

Planning Full-Service Libraries

Setting Up a Full-Service Library

Viewing a New Library in Your GroupWise System

Managing Libraries

Library Worksheets

Creating and Managing Documents

Adding Documents to Libraries

Organizing Documents

Indexing Documents

Managing Documents

Setting Up Integrations during Windows Client Installation

Setting Up Integrations Using the gwappint.inf File

Controlling Integrations in the GroupWise Windows Client

Understanding GroupWise Databases

Domain Databases

Post Office Databases

Message Databases

Library Databases

Guardian Databases

Maintaining Domain and Post Office Databases

Validating Domain or Post Office Databases

Recovering Domain or Post Office Databases

Rebuilding Domain or Post Office Databases

Rebuilding Database Indexes

Maintaining User/Resource and Message Databases

Analyzing and Fixing User and Message Databases

Performing a Structural Rebuild of a User Database

Re-creating a User Database

Maintaining Library Databases and Documents

Analyzing and Fixing Databases for Libraries and Documents

Analyzing and Fixing Library and Document Information

Synchronizing Database Information

Synchronizing Individual Users or Resources

Synchronizing a Post Office

Synchronizing a Library

Synchronizing a Secondary Domain

Synchronizing the Primary Domain from a Secondary Domain

Managing Database Disk Space

Gathering Mailbox Statistics

Reducing the Size of User and Message Databases

Reclaiming Disk Space in Domain and Post Office Databases

Reducing the Size of Libraries and Document Storage Areas

Backing Up GroupWise Databases

Backing Up a Domain

Backing Up a Post Office

Backing Up a Library and Its Documents

Backing Up Individual Databases

Restoring GroupWise Databases from Backup

Restoring a Domain

Restoring a Post Office

Restoring a Library

Restoring an Individual Database

Restoring Deleted Mailbox Items

Recovering Deleted GroupWise Accounts

Retaining User Messages

How Message Retention Works

Acquiring a Message Retention Application

Enabling Message Retention

Standalone Database Maintenance Programs

GroupWise Check

GroupWise Target Service Agent

GroupWise Time Stamp Utility

GroupWise Database Copy Utility

Post Office Agent

Understanding Message Delivery and Storage in the Post Office

Post Office Representation in ConsoleOne

Post Office Directory Structure

Information Stored in the Post Office

Post Office Access Mode

Role of the Post Office Agent

Message Flow in the Post Office

Cross-Platform Issues in the Post Office

Configuring the POA

Performing Basic POA Configuration

Configuring User Access to the Post Office

Configuring Post Office Security

Configuring Post Office Maintenance

Monitoring the POA

Using the POA Server Console

Using the POA Web Console

Using POA Log Files

Using GroupWise Monitor

Using Novell Remote Manager

Using an SNMP Management Console

Notifying the GroupWise Administrator

Using the POA Error Message Documentation

Employing POA Troubleshooting Techniques

Using Platform-Specific POA Monitoring Tools

Optimizing the POA

Optimizing Client/Server Processing

Optimizing Message File Processing

Optimizing Thread Management

Optimizing Indexing

Optimizing Database Maintenance

Optimizing CPU Utilization for the NetWare POA

Optimizing Client Connections

Using POA Startup Switches

@filename

/attemptsresetinterval

/certfile

/cluster

/cpu

/dcafilter

/dn

/enforceclientversion

/evocontrol

/externalclientssl

/gwclientreleasedate

/gwclientreleaseversion

/help

/home

/httpport

/httprefresh

/httpssl

/httpuser

/imap

/imapmaxthreads

/imapport

/imapssl

/imapsslport

/incorrectloginattempts

/internalclientssl

/intruderlockout

/ip

/keyfile

/keypassword

/language

/ldapdisablepwdchg

/ldapipaddr

/ldapippooln

/ldappoolresettime

/ldapport

/ldappwd

/ldapssl

/ldapsslkey

/ldapsslkeypooln

/ldaptimeout

/ldapuser

/ldapuserauthmethod

/lockoutresetinterval

/log

/logdays

/logdiskoff

/loglevel

/logmax

/maxappconns

/mtpinipaddr

/mtpinport

/mtpoutport

/mtpsendmax

/mtpssl

/name

/noada

/nocache

/noconfig

/nodca

/noerrormail

/nogwchk

/noldapx

/nomf

/nomfhigh

/nomflow

/nomtp

/nonuu

/noqf

/nordab

/norecover

/nosnmp

/notcpip

/nuuoffset

/password

/port

/primingmax

/qfbaseoffsetinminute

/qfdeleteold

/qfinterval

/qfintervalinminute

/qflevel

/qfnolibs

/qfnopreproc

/qfnousers

/rdaboffset

/rights

--show

/sleep

/soap

/soapmaxthreads

/soapport

/soapssl

/soapthreads

/tcpthreads

/threads

/user

Message Transfer Agent

Understanding Message Transfer between Domains and Post Offices

Domain Representation in ConsoleOne

Domain Directory Structure

Information Stored in the Domain

Role of the Message Transfer Agent

Link Configuration between Domains and Post Offices

Message Flow between Domains and Post Offices

Cross-Platform Issues between Domains and Post Offices

Configuring the MTA

Performing Basic MTA Configuration

Configuring User Access through the Domain

Configuring Specialized Routing

Configuring Domain Maintenance

Monitoring the MTA

Using the MTA Server Console

Using the MTA Web Console

Using MTA Log Files

Using GroupWise Monitor

Using Novell Remote Manager

Using an SNMP Management Console

Notifying the Domain Administrator

Using the MTA Error Message Documentation

Employing MTA Troubleshooting Techniques

Using Platform-Specific MTA Monitoring Tools

Using MTA Message Logging

Optimizing the MTA

Optimizing TCP/IP Links

Optimizing Mapped/UNC Links

Optimizing the Routing Queue

Adjusting MTA Polling of Closed Locations

Using MTA Startup Switches

@filename

/activelog

/certfile

/cluster

/cyhi

/cylo

/defaultroutingdomain

/dn

/fast0

/fast4

/help

/home

/httpport

/httprefresh

/httpssl

/httpuser

/ip

/keyfile

/keypassword

/language

/liveremote

/log

/logdays

/logdiskoff

/loglevel

/logmax

/lrconn

/lrwaitdata

/maxidlerouters

/maxrouters

/messagelogdays

/messagelogmaxsize

/messagelogpath

/messagelogsettings

/msgtranssl

/noada

/nodns

/noerrormail

/nondssync

/norecover

/nosnmp

/password

--show

/tcpinbound

/tcpport

/tcpwaitconnect

/tcpwaitdata

/tracelogin

/user

/vsnoadm

/work

Configuring Internet Addressing

Planning Internet Addressing

Setting Up Internet Addressing

Transitioning from SMTP Gateway Aliases to Internet Addressing

Configuring Internet Services

Configuring SMTP/MIME Services

Configuring POP3/IMAP4 Services

Configuring LDAP Services

Configuring Paging Services

Managing Internet Access

Controlling User Access to the Internet

Blocking Unwanted E-Mail from the Internet

Tracking Internet Traffic with Accounting Data

Configuring the Internet Agent

Changing the Link Protocol between the Internet Agent and the Message Transfer Agent

Configuring an Alternate Internet Agent for a Domain

Binding the Internet Agent to a Specific IP Address

Securing Internet Agent Connections with SSL

Monitoring the Internet Agent

Using the Internet Agent Server Console

Using the Internet Agent Web Console

Using Novell Remote Manager

Using an SNMP Management Console

Assigning Operators to Receive Warning and Error Messages

Using Internet Agent Log Files

Using Internet Agent Error Message Documentation

Employing Internet Agent Troubleshooting Techniques

Stopping the Internet Agent

Optimizing the Internet Agent

Relocating the Internet Agent’s Processing Directories

Increasing Internet Agent Speed

Automating Reattachment to NetWare Servers

Connecting GroupWise Systems and Domains Using the Internet Agent

Connecting GroupWise Systems

Linking Domains

Using Internet Agent Startup Switches

How to Use Startup Switches

Alphabetical List of Switches

Required Switches

Console Switches

Environment Switches

SMTP/MIME Switches

HTTP (Web Console) Switches

SSL Switches

Log File Switches

Scaling Your WebAccess Installation

WebAccess Configurations

Installing Additional WebAccess Components

Configuring Redirection and Failover Support

Configuring WebAccess Components

Configuring the WebAccess Agent

Configuring the WebAccess Application

Configuring the WebPublisher Application

Configuring the GroupWise Service Provider

Configuring the LDAP Service Provider

Configuring the GroupWise Document Service Provider

Configuring the Document Viewer Agent

Enabling Web Server Data Compression

Managing User Access

Controlling User Access to Mailboxes

Setting the Timeout Interval for Inactive Sessions

Configuring User Access to WebAccess Features

Customizing the WebAccess Interface

Monitoring WebAccess Operations

Monitoring the WebAccess Agent

Monitoring the WebAccess Application

Monitoring the Document Viewer Agent

Using WebAccess Log Files

Using WebAccess Startup Switches

WebAccess Agent Startup Switches

Document Viewer Agent Startup Switches

Calendar Publishing Host

Configuring the Calendar Publishing Host

Logging In to the Administration Web Console

Changing Post Office Settings

Adjusting Log Settings

Configuring LDAP Authentication

Customizing the Calendar Publishing Host Logo

Logging Out of the Administration Web Console

Changing the SSL Trusted Root Certificate

Monitoring Calendar Publishing

Viewing Calendar Publishing Status at the POA Web Console

Using Calendar Publishing Host Log Files

Using POA Log Files

Creating a Corporate Calendar Browse List

Managing Your Calendar Publishing Host

Adding Multiple Calendar Publishing Hosts

Assigning a Different Calendar Publishing Host to Users

Editing Calendar Publishing Host Configuration

Deleting a Calendar Publishing Host

Understanding the Monitor Agent Consoles

Monitor Agent Server Console

Monitor Agent Web Console

Monitor Web Console

Configuring the Monitor Agent

Selecting Agents to Monitor

Creating and Managing Agent Groups

Configuring Monitoring Protocols

Configuring Polling of Monitored Agents

Configuring E-Mail Notification for Agent Problems

Configuring Audible Notification for Agent Problems

Configuring SNMP Trap Notification for Agent Problems

Configuring Authentication and Intruder Lockout for the Monitor Web Console

Configuring Monitor Agent Log Settings

Configuring Proxy Service Support for the Monitor Web Console

Monitoring Messenger Agents

Supporting the GroupWise High Availability Service on Linux

Configuring the Monitor Application

Modifying Monitor Application Environment Settings

Modifying Monitor Application Log Settings

Adding or Removing Service Providers

Modifying Monitor Application Template Settings

Using GroupWise Monitor

Using the Monitor Agent Server Console

Using the Monitor Web Console

Generating Reports

Measuring Agent Performance

Collecting Gateway Accounting Data

Assigning Responsibility for Specific Agents

Searching for Agents

Comparing the Monitor Consoles

Using Monitor Agent Startup Switches

/hapassword

/hapoll

/hauser

/help

/home

/httpagentpassword

/httpmonpassword

/httpmonuser

/httpport

/httpssl

/ipa

/ipp

/lang

/log

/monwork

/nmaddress

/nmhome

/nmpassword

/nmuser

/nosnmp

/pollthreads

/proxy

/tcpwaitconnect

Client

Setting Up GroupWise Modes and Accounts

GroupWise Modes

Accounts

Setting Defaults for the GroupWise Client Options

Client Options Summary

Setting Client Options

Resetting Client Options to Default Settings

Distributing the GroupWise Client

Using GroupWise AutoUpdate and SetupIP to Distribute the GroupWise Windows Client

Using ZENworks Desktop Management to Distribute the GroupWise Windows Client

Using ZENworks Linux Management to Distribute the GroupWise Linux Client

Supporting the GroupWise Client in Multiple Languages

Providing the GroupWise Client Software in Multiple Languages

Providing Post Office Support for Multiple Languages

Tools for Analyzing and Correcting GroupWise Client Problems

GroupWise Exception Handler for the Windows Client

GroupWise Check

Startup Switches for the GroupWise Client

/@u-?

/@u-user_ID

/bl

/c

/cm

/iabs

/ipa-IP_address_or_hostname

/ipp-port_number

/l-xx

/nu

/ph-pathname

/pc-path_to_caching_mailbox

/pr-path_to_remote_mailbox

-ui=xxx (Linux only)

Security Administration

GroupWise Passwords

Mailbox Passwords

Agent Passwords

Encryption and Certificates

Personal Digital Certificates, Digital Signatures, and S/MIME Encryption

Server Certificates and SSL Encryption

Trusted Root Certificates and LDAP Authentication

LDAP Directories

Accessing Public LDAP Directories from GroupWise

Offering the GroupWise Address Book as an LDAP Directory

Authenticating to GroupWise with Passwords Stored in an LDAP Directory

Accessing S/MIME Certificates in an LDAP Directory

Message Security

Address Book Security

eDirectory Information Displayed in the Address Book

Suppressing the Contents of the User Description Field

Controlling GroupWise Object Visibility in the Address Book

Controlling GroupWise Object Visibility between GroupWise Systems

GroupWise Administrator Rights

Setting Up a GroupWise Administrator as an Admin Equivalent

Assigning Rights Based on Administration Responsibilities

eDirectory Object and Properties Rights

Granting or Removing Object and Property Rights

GroupWise Agent Rights

GroupWise User Rights

eDirectory Rights

File System Rights

Spam Protection

Configuring the Internet Agent for Spam Protection

Configuring the GroupWise Client for Spam Protection

Virus Protection

Security Policies

Securing GroupWise Data

Limiting Physical Access to GroupWise Servers

Securing File System Access

Securing Domains and Post Offices

Securing GroupWise Agents

Setting Up SSL Connections

Protecting Agent Web Consoles

Protecting Agent Startup and Configuration Files

Protecting Agent Log Files

Protecting Agent Processes on Linux

Protecting Trusted Applications

Securing GroupWise System Access

Using a Proxy Server with Client/Server Access

Using LDAP Authentication for GroupWise Users

Managing Mailbox Passwords

Enabling Intruder Detection

Secure Migrations

GroupWise Server Migration Utility

Undocumented Diagnostic Tools

GroupWise Port Numbers

Opening Ports for GroupWise Agents and Applications

Post Office Agent Port Numbers

Message Transfer Agent Port Numbers

Internet Agent Port Numbers

WebAccess Agent Port Numbers

WebAccess Application Port Numbers

Calendar Publishing Host Port Numbers

Monitor Agent Port Numbers

Monitor Application Port Numbers

GroupWise High Availability Service Port Number (Linux Only)

Linux Commands, Directories, and Files for GroupWise Administration

Linux Operating System Commands

GroupWise Directories and Files on Linux

Linux GroupWise Commands

Documentation Updates

June 26, 2012, (GroupWise 8 SP3)

December 9, 2010 (Compatibility with Novell Vibe OnPrem 3)

July 14, 2010 (GroupWise 8 SP2)

August 31, 2009 (GroupWise 8 SP1)